Question 1

Can you write any name, even rare ones?

Accepted Answer

Yes — any Arabic name you love, drawn beautifully, even rare or double names. What you see in the preview is exactly what arrives.

Question 2

How long does delivery take?

Accepted Answer

It usually reaches you in 3–5 working days across the UAE and the rest of the Gulf, with free delivery. Message us anytime on WhatsApp and we'll let you know where it's up to.

Question 3

Does it come framed?

Accepted Answer

Yes — it arrives framed and ready to hang, in one tasteful frame chosen to suit the design.

Question 4

Can I send it as a gift?

Accepted Answer

Of course. Turn on gift mode while designing, add the recipient's name and a note from your heart, and we'll wrap it beautifully and send it ready to give — a gift that lasts a lifetime.

Question 5

What paper and print do you use?

Accepted Answer

We print on thick, premium paper with rich, fade-resistant inks so your keepsake stays beautiful for years. The frame is sturdy and made to suit its place.

Question 6

What if I'm not happy with it?

Accepted Answer

You see the full poster before you pay, so surprises are rare. If it arrives with a mistake on our side or damaged in transit, message us within 7 days and we'll fix or reprint it at no cost.

Question 7

What size is the poster?

Accepted Answer

One generous size — the classic 5:7 portrait (50×70cm) that suits any wall, and it arrives framed and ready to hang.

Question 8

How do I track my order?

Accepted Answer

You'll get an order number the moment you buy. Any time you'd like an update, message us on WhatsApp with that number and we'll check exactly where your poster is for you.

Everything you're wondering